Can I pay in full for the order so that the recipient will not pay anything?
All orders are executed EXCLUSIVELY by the customer and are delivered after full payment. The recipient will not bear any costs and all that is required of him is a painting in the delivery form about receiving a gift.
Can you deliver a gift at the exact date and time?
When placing an order, you will be given the opportunity to choose the delivery date. On the ordering page in the Additional information field, you can specify all your wishes, like the desired delivery time, and information on registration or other information that you deem important and necessary. We will take into account all your wishes.
Are the flowers fresh?
Freshness of flowers and other products is guaranteed by our service.
What is the difference between a standard bouquet and a reduced or deluxe bouquet?
The pictures are usually presented with standard size bouquets, but if the customer likes the bouquet, but does not like the price, then we have made such a choice as "reduced", "standard", "deluxe". This means that the reduced bouquet will be assembled from the same components, but the number of colors will be 20-30% less. Conversely, if you liked the bouquet, but you want to order the same, but with more colors, then the number of all components will be increased by 20-30%. In this case, the shape of the bouquet, appearance, color scheme, etc., will correspond to the standard.
How can I add a greeting card to a bouquet with my congratulations text?
When placing an order, you will be given the opportunity to write a greeting text that will be printed on a postcard and delivered along with the gift.
Can I deliver a surprise order?
Yes it is possible. When placing an order, in the Additional information field, let us know your wishes and we will take care of them. But, you must take into account that delivering the order without agreement, we can not agree on the convenient time of delivery and check the delivery address. Therefore, there is a probability that the recipient will not be in place, an error in the address will not allow the courier to find the recipient. Turning to such a wish, you take full responsibility for yourself. In the event of any problems during the execution of the order, we will not be able to fix anything.
How long does it take to make an order to be delivered at the desired date?
Almost in all major cities we can deliver the order on the same day, if the order was issued and paid in the morning. For guaranteed delivery to the specified date, we recommend placing an order in advance so that we can include your order in the delivery schedule. Due to the difference in time zones, you can place an order in the morning, and in the city where you need to deliver your order, the business day is over. We physically can not affect the situation, no matter how much they want to.
